SATINSAYS — NO REFUND / CUSTOM RETAINER POLICY

ALL SALES ARE FINAL — NO EXCEPTIONS

By placing an order with SatinSays, you acknowledge and agree to the following terms before completing checkout.

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NO REFUNDS. NO RETURNS. NO CANCELLATIONS.

All SatinSays products and services are custom-made to order.

• All payments are non-refundable

• All sales are final

• No returns, exchanges, no address changes, or cancellations once an order is placed

• This applies to all products, services, digital or physical offerings

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PAYMENT IS A NON-REFUNDABLE RETAINER

All payments made to SatinSays are considered a non-refundable retainer for the initiation of custom work.

• Production begins immediately upon order placement

• Time, labor, materials, and preparation are allocated as soon as payment is received

• Because work begins instantly, no portion of the payment can be refunded under any circumstances

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